Privacy Policy
Effective Date: January 1, 2025
At King Billy Casino, we value your privacy and are committed to protecting your personal data. This policy outlines how we collect, use, and safeguard the information you provide to us while using our website, in compliance with international data protection laws and the Australian Privacy Act 1988 where applicable.
1. Information We Collect
We collect various types of information to provide our services and comply with legal obligations (KYC/AML).
| Data Category | Description | Purpose |
|---|---|---|
| Identity Data | First name, last name, date of birth, gender. | To verify your age and identity (sign up verification). |
| Contact Data | Billing address, email address, telephone number. | To communicate regarding your account and promotions. |
| Financial Data | Bank account, payment card details, crypto wallet address. | To process deposits and withdrawals. |
| Technical Data | IP address, login data, browser type, time zone setting. | To ensure site security and fraud prevention. |
2. How We Use Your Data
We process your personal data for the following legitimate business purposes:
- To create and manage your player account.
- To process your financial transactions via payment methods.
- To verify your identity and prevent fraud (KYC checks).
- To provide customer support and troubleshoot technical issues.
- To inform you about changes to our Terms and Conditions.
- To deliver marketing communications (only if you have opted in).
3. Data Retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Under anti-money laundering laws, we are required to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for a minimum of five years after they cease being customers.
4. Cookies and Tracking Technologies
Our website uses cookies to distinguish you from other users. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.
We use the following types of cookies:
- Strictly necessary cookies: Required for the operation of our website (e.g., secure login).
- Analytical/performance cookies: Allow us to recognize and count the number of visitors.
- Functionality cookies: Used to recognize you when you return to our website.
You can set your browser to refuse all or some browser cookies, but this may cause some parts of the website to become inaccessible.
5. Your Rights
Under data protection laws, you have rights including:
Right to Access: Request a copy of the personal data we hold about you.
Right to Erasure: Request us to delete your data where there is no good reason for us continuing to process it.
Right to Object: Object to processing of your data for direct marketing purposes.
To exercise any of these rights, please contact our Data Protection Officer at [email protected].
